Claims Proceduces & Guidelines!
1. Make a Police Report within 24 hours after the occurrence of the accident.
2. Select and Report to one of the Panel of the Motor Insurance.
>Huong Seng Motor Trading Sdn. Bhd.
6B, Lorong 2, Jalan Lotus, 96000 Sibu, Sarawak.
Tel: 084-336160 Fax: 084-336926
>Sibu Ngu Brothers Motor Service Co.
21A, Lanang Road, P.O. Box 672, 96007 Sibu, Sarawak.
Tel: 084-322810 Fax: 084-345810
>T.K. Auto
Lot 3771, Lorong Sukun 28B/2, Then Kung Suk 3, Sibu.
Tel: 084-218627 Fax: 084-210627
3. Documents Required (at the Panel’s Office)
(i)Fill a Motor Insurance Claim Form;
(ii)Furnish the Police Report;
(iii)Copy the Name and I.C of the Driver;
(iv)Driving License of the Driver;
(v)Green Card (Car Registration Card);
(vi)Car Insurance Policy;
>Then, notification to the Insurer from the Panel.
>Insurer would assess and appoint the adjuster.
>Adjuster makes and furnish a report to the Insurer.
>Seeking Insurer’s approval.
>Furnish car Repair Bill to Insurer.
>Claimant shall sign Discharge Voucher.
>Finally, payment of cheque.
4. A Google Map showing accident site
***Please get the respective forms from Commercials & Claims Department, 4th Floor, RPA Building.