Terms and Conditions

Below are terms and conditions that govern the use of the Rajang Port Authority (RPA) Official Website, and state your rights and obligations when accessing and/or using the information and services on the site.

If you are accessing this website, you acknowledge and agree that these terms and conditions are binding on you and constitute an agreement between you, the customer, and us, the RPA, for such access and/or use.

These current terms and conditions supersede any previous terms and conditions you may have received or accessed to date via the website. Your continued use and/or access of the services will be deemed to be your acceptance of these current terms and conditions.

Limitation of Liability
You expressly understand and agree that Rajang Port Authority Official Website shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill or other intangible losses resulting from:

♥The use or inability to use the website;
♥The cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website;
♥Unauthorized access to alteration of your transmission data;
♥Statements or conduct of any third party on the website; or
♥Any other matter relating to the website.

Rajang Port Authority Official Website may provide links to other websites. Such linked websites are owned and operated by third parties and as such, Rajang Port Authority Official Website has no control over such sites and resources. You acknowledge and agree that Rajang Port Authority Official Website is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any contents, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Rajang Port Authority Official Website shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such contents, goods or services available on or through any such sites or resources.

Modifications to Terms of Service
Rajang Port Authority Official Website reserves the right at all times to vary, modify, delete or add to these Terms and Conditions by giving you prior notice thereof. However, in cases of urgency or in order to protect the security of the website or in other circumstances beyond our control, when Rajang Port Authority Official Website finds it necessary to vary, modify, delete or add to these Terms and Conditions, it may do so without prior notice to you. It is accepted that in order to keep yourself up-to-date with any variation, modification, deletion or addition to these Terms and Conditions, you agree to access and peruse these Terms and Conditions periodically and on a regular basis. You further agree and accept that your continued access and use of these Terms and Condition (as varied or modified from time to time) will amount to your acceptance of any variation, deletion, modification or addition to these Terms and Conditions.


Rajang Port Authority Official Website may terminate your access to any part or all of the services and any related service(s) at any time, with or without cause, with or without notice, effective immediately. Rajang Port Authority Official Website may also terminate or suspend your account for inactivity, which is defined as failing to sign-in to the service for an extended period of time. You agree that Rajang Port Authority Official Website shall not be liable to you or any third party for any termination of your access to the service.

Modification to the Service

Rajang Port Authority Official Website reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Information and Communication Technology Unit Official Website shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service.

The headings used in these Terms and Conditions are for reference and convenience only and shall not be taken into consideration in the interpretation or construction of these Terms and Conditions.

If any provision of these Terms and Conditions is held to be illegal or invalid under present or future laws or regulations effective and applicable, such provision shall be fully severable and these Terms and Conditions shall be construed as is such illegal or invalid provision had never comprised part of these Terms and Conditions and the remaining provisions of these Terms and Conditions shall remain in full effect and force and shall not be affected by the illegal or invalid provision or its severance from these Terms and Conditions.

Privacy policy

This page explains our privacy policy which includes the use and protection of any information submitted by visitors.

If you choose to register and transact using our website or send an e-mail which provides personally identifiable data, this data may be shared where necessary with other Government agencies so as to serve you in the most efficient and effective manner. An example might be in term of resolving or addressing complaints that require escalation to other Government agencies.

Information Collected
No personally identifiable information is gathered during the browsing of Rajang Port Authority Official Website except for information given by you via e-mail, which is in a secure portion of the website.

We welcome all feedbacks/inquiries.

In case of detailed information which the website may not be able to provide, your feedback/enquiry will be sent to the relevant Government agency to better serve you.

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computers and stored on your computer’s hard drive.

Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

What Happens When I Link to Another Site?
Information and Communication Technology Unit Official Website contains links to other websites. This privacy policy applies only to our site and you should be aware that other sites linked by the website may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.

Policy Amendment
If this privacy policy is amended, amendment will be updated to this website. While surfing this website, you will be updated with the latest collection of information.


Disclaimer: RPA shall not be liable for any loss or damage caused by the usage of any information obtained from this portal. Services provided through this portal are subject to the terms and conditions of the respective service providers.

The page that displayed after the automatic language translation using translator provided by Microsoft or Google is possible that the translation process results in a different meaning from the real meaning. To get the exact content that is officially refer to the Malay or English.

Security Policy

Data Protection
Leading technologies including encryption software is used to safeguard any data given to us and strict security standards are maintained to prevent unauthorised access.

Storage Security
To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies.

Copyright Notice

Copyright of the RPA website and its contents but limited to the information, text, images, graphics, sound files, video files and their arrangement, and material therein, is owned by RPA unless otherwise indicated. No part or parts of this portal may be modified, copied, distributed, retransmitted, broadcasted, displayed, reproduced, published, licensed, transferred, sold or commercially dealt with any manner without the express prior written consent of the RPA.

W3C Disability Access

Rajang Port Authority Official Website is very concerned about people with disabilities and senior citizens. Therefore, it is designed with features to ensure the effectiveness of information delivery to these special user groups.

For Blind Visitors
For those visitors with sight problem, RPA Official Website has a feature that will transform text to voice or speech. 

Guidelines to use: 
The site will assist those who have sight problem. The text content will be transformed to sound. View Text Reader page. Download a page-reader bar if your computer does not have it. 

1. Before you can use this component you have to install MS Speech API. If you use Windows2000, most likely, your system already has the necessary components. 

2. You also need to install Microsoft synthetic voices . Please make sure to install MS Speech API first and followed by Microsoft synthetic voices.

3. Finally install Sayzme and there you go, just open sayzme and select the text from our website and sayzme will read for you. Please click here for complete instruction to use this component.

For Color Blind Users
There are several color choices in the space provided on each page of the website. User can select a color from the color selection and RPA Official Website menu will change the color immediately.

For Senior Citizen Users  
RPA Official Website provides facility to resize font. A+ and A- could be obtained at the top column of each of the RPA Official Website page. Users can choose whether to enlarge or reduce text size on a page according to their preferences.


E-Participation Guidelines

Rajang Port Authority would like to welcome electronic participation of all its customers and partners as one of the important factors in the decision-making process, and is pleased to receive your comments and views through social media websites (YouTube channel, Facebook Page & Twitter page).

The Authority has full right to ban or delete any comments or materials that violate and contradicts the terms and conditions set forth for social media usage, including but not limited to comments that:
•Out of context or irrelevant.
•Undermine or abuse beliefs
•Promote discrimination
•Promotes illegal activity.
•Violate any legal or intellectual property rights
•Involve a threat to security
•Infringe the privacy of others
•Contain profane language.
•Violate applicable laws, regulations and policies.

Any discussion topic or comment will be subject to review by the competent official before clearance for publication, and no issue of a personal nature will be displayed on the Authority’s social media network.