RPA Website Services

1. Real-time Comment Feedback - We had prepared a corner on our home page for our visitors to comment us at the real-time and we will reply as soon as we read it. We have personnel to monitor 24hours.

2. E-mail Feedback - If you think that e-mail is the best way to contact us on any matter, just fill-up our feedback form and press submit to directly send email to us.

3. Online Polling System - We had prepared a survey by polling to receive feedback from our visitors whether they are satisfied with our website or not. It is important that you vote because base on your vote we will keep on improving ourselves.

4. Videos Broadcasting - Thanks to YouTube, we are now be able to share our videos to the public. We believe the public will know more about our spirit after watching the videos.

5. Statistics - We are showing our "Monthly Container Throughput" statistics on our website and updated as soon as we can.

6. Downloads - We have prepared a link for visitors to download our vacancy form, visitors now could download the form to their pc, print it and send it to us after complete filling whenever we had job vacancy notices.

7. Client Charter Achievement Monthly Report - We will collect data and update our Client Charter Achievement Report 1 month after the closing of the previous month. Thank you.

8. E-Port - E-port is an online web portal that functions to link the members of the shipping community through the Internet. Through this web portal, Shipping Liners, Shipping Agents, Freight Forwarders and members of the Maritime Community will have a medium to facilitate easier communication.

Client Charter Achievement Monthly Report

We will collect data and update our Client Charter Achievement Report 1 month after the closing of the previous month. Thank you.

Clent Charter Achievement 2013 Report

OPERATION
Bil.	Piagam Pelanggan	Jan	Feb	Mar	Apr	May	Jun	July	Aug	Sept	Oct	Nov	Dec
1.	Proses penghantaran keluar(Delivery) i. Kontena -15 minit ii. Kargo - 15 minit	100%	100%	100%	100%	-	-	-	-	-	-	-	-
2.	Pemeriksaan Keselamatan i. Kontena -3 minit ii. Kargo - 5 minit	100%	100%	100%	100%	-	-	-	-	-	-	-	-
3.	Mempastikan masa pusingan kapal adalah singkat, dengan janji berikut: (i) boleh mengendalikan kontena tidak kurang daripada 15 teus/ gang sejam (menggunakan kren). (ii) boleh mengendalikan 90 tan kargo berpalet/gang sejam minima. (iii) boleh mengendalikan kargo am sebanyak 30 tan/gang sejam minima.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
4.	Boleh menyediakan sekurang-kurangnya 5 kumpulan/gang kerja dalam syif pertama dan kedua dan dua kumpulan/gang kerja dalam syif ketiga.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
5.	Mempastikan penggunaan dermaga yang optima.	100%	100%	100%	100%	-	-	-	-	-	-	-	-

 

ACCOUNT
Bil.	Piagam Pelanggan	Jan	Feb	Mar	Apr	May	Jun	July	Aug	Sept	Oct	Nov	Dec
1.	Menyediakan kemudahan kredit kepada pelanggan yang layak.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
2.	Menyediakan perkhidmatan kaunter “R, S & D billing”selari dengan waktu operasi.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
3.	Menyediakan “R, S & D bill”dalam masa 15 minit selepas menerima “Delivery Order”yang lengkap dan betul.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
4.	Menyediakan “convoy note”dalam masa 15 minit selepas menerima “R, S & D bill”.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
5.	Menyediakan bil-bil perkapalan tidak melebihi 21 hari selepas kapal berlepas.	100%	100%	100%	100%	-	-	-	-	-	-	-	-
6.	Menyediakan perkhidmatan kewangan yang cekap kepada pembekal dan menjanjikan pembayaran dalam masa 30 hari.	100%	100%	100%	100%	-	-	-	-	-	-	-	-

Online Transcation Achievement Monthly Report

Year 2012	Jan	Feb	Mac	Apr	May	June	July	Aug	Sept	Oct	Nov	Dec
No.of Visits	725	784	849	534	866	634	1404	875	579	682	550	423
No. of Pageviews	1268	1322	1586	962	1448	1104	2428	1503	921	1116	919	590
Feedback / Comments	4	14	14	10	6	7	10	11	7	7	0	2
No. of Vote	0	18	35	14	13	12	34	15	17	20	11	8
TALIKHIDMAT	0	0	0	0	0	0	0	0	0	0	0	0
Year 2013	Jan	Feb	Mac	Apr	May	June	July	Aug	Sept	Oct	Nov	Dec
No.of Visits	553	458	413	784	-	-	-	-	-	-	-	-
No. of Pageviews	856	689	730	2177	-	-	-	-	-	-	-	-
Feedback / Comments	0	7	3	5	-	-	-	-	-	-	-	-
No. of Vote	6	11	5	5	-	-	-	-	-	-	-	-
TALIKHIDMAT	0	0	0	0	-	-	-	-	-	-	-	-

Online Voting/Polling Survey Report

How many stars would you rate our website?
Vote/Poll Result until 15.5.2013:

Star Rating	No. of Vote
1 Star	37
2 Star	21
3 Star	35
4 Star	30
5 Star	107

To view more detail report, please visit MicroPoll!!

Download - Vacancy Form

Job Vancacy application form

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